The Art of the Possible: issues of learner support in open and distance learning in low income countries

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2005Abstract
Although the quotation above uses language which sounds rather dated fifteen years on,
questioning the assumption that distance learning practices established in one context can
translate into new ones remains valid. As is well documented, there are many approaches to
providing a learner support system in open and distance education. The ways in which this
support is provided will vary considerably depending on a wide range of factors. This paper
reflects on the existing approaches to learner support, with a particular focus on lower
income countries, and gives examples of how such support is provided in a wide range of
circumstances. It does not try to identify ideal models but rather provides a range of
principles on which learner support systems may be based and gives some examples of how
these systems have been developed in a number of institutions.
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