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dc.contributor.authorMayanja, Jamiah
dc.description.abstractThe study investigated the use of ICTs in students support in Open and Distance learning (ODL) at Makerere University. The study adopted a survey design with 327 ODL students, and the data from participants were collected using self-administered questionnaires and individual interviews. The results showed that, Makerere University has enhanced student support through the introduction of the learning management systems, web-based application, registration and accessing results to ensure student’s satisfaction and retention in ODL system. However limited electronic support is extended to ODL students through e-mails, mobile phones, social media applications, radio and television. The study concludes with recommendations to policy makers at Makerere University. Although, this study has been based in Uganda, the findings may be of relevance to institutions in other developing countries.en_US
dc.publisherCommonwealth of Learning (COL)en_US
dc.relation.ispartofseriesJournal of Learning for Development;vol. 6, no. 2
dc.subjectInformation and Communication Technology (ICT)en_US
dc.subjectStudent Support Servicesen_US
dc.subjectOpen and Distance Learningen_US
dc.titlePromoting student support in Open and Distance learning using Information and Communication Technologiesen_US

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